One View — Privacy Policy
Last updated: 30 August 2026
This policy covers One View, the marketing dashboard operated by NeoJarvis Marketing Pvt. Ltd. ("NeoJarvis", "we", "us") at https://oneview.neojarvis.com.
It is separate from the NeoJarvis corporate privacy policy, which covers our website and our own business relationships. This one covers the dashboard, and only the dashboard.
1. Who we are to you, and in which role
One View is a business tool. It is bought by a company (the "Client") and used by that Client's own staff. That gives us two different roles, and they carry different obligations under the Digital Personal Data Protection Act, 2023 ("DPDP Act"):
| our role | what it covers | |
|---|---|---|
| Dashboard users — the Client's staff who sign in | Data Fiduciary | name, email address, sign-in records |
| The Client's business data — everything shown on the dashboard | Data Processor | advertising, sales and website figures belonging to the Client |
For the second row we act only on the Client's written instructions. The Client decides what is loaded, what it is used for and when it is deleted. If you are a customer of one of our Clients and want to exercise a right over data they hold, that request goes to the Client, not to us — and we will assist them in answering it.
2. What the dashboard holds
Account data. Your name and email address, and a record of your sign-ins. Sign-in is passwordless: you receive a one-time code by email. We never ask for, store or see a password.
Advertising data from Meta and Google. Where the Client connects their own advertising accounts, we retrieve figures about the Client's own campaigns:
- campaign name, and the date range it ran
- amount spent
- impressions and clicks
- results the platform reports, such as form-fill leads
- the product line or location the Client tagged the campaign with
Business data the Client supplies. Sales totals, store walk-in counts and website traffic summaries, provided by the Client or read from their own analytics accounts.
3. What the dashboard does NOT hold
Stated plainly, because it is the shortest way to describe the system:
- No advertising audiences, no user lists, no individual-level ad data. We retrieve aggregate campaign performance only.
- No Meta or Google account credentials. Access is by authorisation token, revocable by the Client at any time from their own platform account.
- No financial identifiers. No bank account, card, PAN, Aadhaar or other government identifier is collected by this product.
- No cookies for advertising or cross-site tracking. The dashboard sets only what is needed to keep you signed in.
- No data about your customers as individuals. Everything on the dashboard is a total or an average.
4. What we use it for
Account data is used to sign you in, to show you only your own Client's data, and to keep the service secure.
Advertising and business data is used for one purpose: to produce the charts and figures in the Client's own dashboard.
We do not:
- sell, rent or otherwise monetise any of it;
- use platform data for our own advertising, or to target advertising anywhere;
- use it to build profiles of individuals;
- use it to train machine-learning models, our own or anyone else's;
- combine one Client's data with another's, or with data from any outside source, for any purpose.
Google API data
Data obtained through Google APIs is used solely to provide and improve the Client's dashboard. It is not transferred to others except as necessary to provide that service, to comply with applicable law, or as part of a merger or acquisition — and it is never sold, never used for advertising, and never used to determine creditworthiness or for lending purposes.
Meta Platform data
Data obtained through Meta's APIs is used solely to display the Client's own campaign performance in their dashboard, is retained no longer than needed for that purpose, and is deleted on request or when the connection is removed.
5. Where it is stored
In India. The application and its databases run in DigitalOcean's Bangalore region.
Each Client's data is held in its own separate database, with its own credentials. One Client's dashboard cannot reach another's data.
We transfer personal data outside India only where a service provider named in section 6 requires it, and then under contractual safeguards consistent with this policy and the DPDP Act.
6. Who else is involved
These are the only third parties that handle data in connection with One View:
| provider | what it does | where |
|---|---|---|
| DigitalOcean | hosting and database | India (Bangalore) |
| Kinde | sign-in and the one-time email code | outside India |
| Meta Platforms | source of Meta advertising figures | outside India |
| source of Google advertising and analytics figures | outside India |
Each is bound by contract to handle the data only as instructed. We add no others without updating this page.
We also disclose data where the law requires it, or to protect the rights, property or safety of NeoJarvis, our Clients or the public.
7. How long we keep it
| kept for | |
|---|---|
| Account data | while your account is active, then 90 days |
| Sign-in and audit records | 12 months |
| Advertising and business data | for the term of the Client's agreement |
| Everything, after the agreement ends | deleted within 90 days |
We may keep a limited record for longer where the law requires it, or to establish or defend a legal claim.
8. Deleting your data
If you are a dashboard user: email [email protected] and we will delete your account and its sign-in records within 30 days.
If you are our Client and want the platform data removed: you can do it yourself, immediately, by disconnecting the Meta or Google account from your own platform settings — that revokes our access at once. Email [email protected] to have what we already hold erased, and we will confirm within 30 days.
Deleting the connection at Meta: remove the One View app under Settings → Business Integrations in your Meta account. Doing so revokes our access and triggers deletion of the data retrieved through it.
We verify identity before acting on any deletion request. That step protects your data and is required.
9. Your rights
Under the DPDP Act you may access the personal data we hold about you, correct or complete it, ask us to erase it, withdraw consent, and nominate someone to exercise these rights on your behalf.
To exercise any of them, email [email protected]. We respond within 30 days. We may decline where the law requires us to, or where we cannot verify who you are — and we will tell you which.
If you are unhappy with our answer, contact our grievance officer:
Dinesh Alhat, Chief Executive OfficerNeoJarvis Marketing Pvt. Ltd.S. No. 124, Renuka Vrundavan, Rajyog Colony,Chinchwadgaon, Pune, Maharashtra 411033, India[email protected] · +91 91300 52717
You may also complain to the Data Protection Board of India.
10. Security
- All traffic is encrypted in transit (TLS).
- Sign-in is passwordless — there is no password for us to lose.
- Access is role-based, and staff access is limited to those who need it under written confidentiality obligations.
- Each Client's data sits in a separate database with separate credentials.
- Platform access tokens are stored encrypted and are never displayed.
No system is perfectly secure. If a breach is likely to affect your rights, we will notify you and the Data Protection Board of India within the timelines the law sets, and tell you what happened and what you can do.
If you suspect a problem, tell us at [email protected] and we will investigate.
11. Children
One View is a business tool and is not directed at children. We do not knowingly create accounts for anyone under 18. Tell us at [email protected] if you believe we have, and we will delete it.
12. Changes
We will post any change on this page and move the date at the top. If a change materially affects your rights, we will tell affected users directly rather than rely on you noticing.
13. Contact
NeoJarvis Marketing Pvt. Ltd. S. No. 124, Renuka Vrundavan, Rajyog Colony, Chinchwadgaon, Pune, Maharashtra 411033, India [email protected] · +91 91300 52717