One View — Privacy Policy

Last updated: 30 August 2026

This policy covers One View, the marketing dashboard operated by NeoJarvis Marketing Pvt. Ltd. ("NeoJarvis", "we", "us") at https://oneview.neojarvis.com.

It is separate from the NeoJarvis corporate privacy policy, which covers our website and our own business relationships. This one covers the dashboard, and only the dashboard.

1. Who we are to you, and in which role

One View is a business tool. It is bought by a company (the "Client") and used by that Client's own staff. That gives us two different roles, and they carry different obligations under the Digital Personal Data Protection Act, 2023 ("DPDP Act"):

our rolewhat it covers
Dashboard users — the Client's staff who sign inData Fiduciaryname, email address, sign-in records
The Client's business data — everything shown on the dashboardData Processoradvertising, sales and website figures belonging to the Client

For the second row we act only on the Client's written instructions. The Client decides what is loaded, what it is used for and when it is deleted. If you are a customer of one of our Clients and want to exercise a right over data they hold, that request goes to the Client, not to us — and we will assist them in answering it.

2. What the dashboard holds

Account data. Your name and email address, and a record of your sign-ins. Sign-in is passwordless: you receive a one-time code by email. We never ask for, store or see a password.

Advertising data from Meta and Google. Where the Client connects their own advertising accounts, we retrieve figures about the Client's own campaigns:

Business data the Client supplies. Sales totals, store walk-in counts and website traffic summaries, provided by the Client or read from their own analytics accounts.

3. What the dashboard does NOT hold

Stated plainly, because it is the shortest way to describe the system:

4. What we use it for

Account data is used to sign you in, to show you only your own Client's data, and to keep the service secure.

Advertising and business data is used for one purpose: to produce the charts and figures in the Client's own dashboard.

We do not:

Google API data

Data obtained through Google APIs is used solely to provide and improve the Client's dashboard. It is not transferred to others except as necessary to provide that service, to comply with applicable law, or as part of a merger or acquisition — and it is never sold, never used for advertising, and never used to determine creditworthiness or for lending purposes.

Meta Platform data

Data obtained through Meta's APIs is used solely to display the Client's own campaign performance in their dashboard, is retained no longer than needed for that purpose, and is deleted on request or when the connection is removed.

5. Where it is stored

In India. The application and its databases run in DigitalOcean's Bangalore region.

Each Client's data is held in its own separate database, with its own credentials. One Client's dashboard cannot reach another's data.

We transfer personal data outside India only where a service provider named in section 6 requires it, and then under contractual safeguards consistent with this policy and the DPDP Act.

6. Who else is involved

These are the only third parties that handle data in connection with One View:

providerwhat it doeswhere
DigitalOceanhosting and databaseIndia (Bangalore)
Kindesign-in and the one-time email codeoutside India
Meta Platformssource of Meta advertising figuresoutside India
Googlesource of Google advertising and analytics figuresoutside India

Each is bound by contract to handle the data only as instructed. We add no others without updating this page.

We also disclose data where the law requires it, or to protect the rights, property or safety of NeoJarvis, our Clients or the public.

7. How long we keep it

kept for
Account datawhile your account is active, then 90 days
Sign-in and audit records12 months
Advertising and business datafor the term of the Client's agreement
Everything, after the agreement endsdeleted within 90 days

We may keep a limited record for longer where the law requires it, or to establish or defend a legal claim.

8. Deleting your data

If you are a dashboard user: email [email protected] and we will delete your account and its sign-in records within 30 days.

If you are our Client and want the platform data removed: you can do it yourself, immediately, by disconnecting the Meta or Google account from your own platform settings — that revokes our access at once. Email [email protected] to have what we already hold erased, and we will confirm within 30 days.

Deleting the connection at Meta: remove the One View app under Settings → Business Integrations in your Meta account. Doing so revokes our access and triggers deletion of the data retrieved through it.

We verify identity before acting on any deletion request. That step protects your data and is required.

9. Your rights

Under the DPDP Act you may access the personal data we hold about you, correct or complete it, ask us to erase it, withdraw consent, and nominate someone to exercise these rights on your behalf.

To exercise any of them, email [email protected]. We respond within 30 days. We may decline where the law requires us to, or where we cannot verify who you are — and we will tell you which.

If you are unhappy with our answer, contact our grievance officer:

Dinesh Alhat, Chief Executive Officer
NeoJarvis Marketing Pvt. Ltd.
S. No. 124, Renuka Vrundavan, Rajyog Colony,
Chinchwadgaon, Pune, Maharashtra 411033, India
[email protected] · +91 91300 52717

You may also complain to the Data Protection Board of India.

10. Security

No system is perfectly secure. If a breach is likely to affect your rights, we will notify you and the Data Protection Board of India within the timelines the law sets, and tell you what happened and what you can do.

If you suspect a problem, tell us at [email protected] and we will investigate.

11. Children

One View is a business tool and is not directed at children. We do not knowingly create accounts for anyone under 18. Tell us at [email protected] if you believe we have, and we will delete it.

12. Changes

We will post any change on this page and move the date at the top. If a change materially affects your rights, we will tell affected users directly rather than rely on you noticing.

13. Contact

NeoJarvis Marketing Pvt. Ltd. S. No. 124, Renuka Vrundavan, Rajyog Colony, Chinchwadgaon, Pune, Maharashtra 411033, India [email protected] · +91 91300 52717